Questions and answers….

If you’ve a question we’ve not covered, please email us or give us a ring!

Where are you located?

Our physiotherapy clinic and pilates studio are based in Midhurst, West Sussex.

Classes and physio appointments take place at The Training Room, West Street, Midhurst, West Sussex, GU29 9NF

Women’s Health appointments take place at the Cowdray Therapy Rooms, Parkway, Easebourne, Midhurst, West Sussex, GU29 0AW

You can find maps of our locations here.

We have no reception cover so, if you’re visiting us, please come in and take a seat in the reception area.

Is there parking at your locations?

For West Street there are two public pay and display car parks close by – the South Pond Car Park and The Grange. Both car parks have a free period but you do still need to display a ticket.
There is only very limited on street parking near West Street.

Cowdray Therapy Rooms have plenty of free parking on site.

Where are pilates classes held?

What are your payment terms?

All payment methods are accepted.

For physiotherapy and bike fitting payment is due at the time of your appointment.

For Pilates payment is taken upfront for the course to secure your place. Be aware that if we don’t have your payment before the last class of the previous term, then we may offer your space to others.

Do you deal with insurance companies?

We do not deal directly with insurance companies.

You are welcome to claim back for your sessions through your insurance as allowed.

Do I need a referral from my GP or doctor?

No. You are welcome to get in touch with us any time and make an appointment direct.

What should I wear for my class or treatment?

For pilates, please wear comfortable clothes that do not restrict movement.

For physio sessions you may be asked to undress so that we can fully assess you. This could be down to underwear or shorts, depending on the body part, so please be prepared for this.

What is your cancellation policy?

Cancellations with less than 24 hours’ notice are liable to the full charge of the appointment.